MEA reiterates that it will not cut off electricity to the homes of bedridden patients.

General

MEA reiterates that it will not cut off electricity to the homes of patients who use electricity to run medical equipment for medical treatment. (bedridden patients) along with explaining the process for receiving rights According to the announcement of the Energy Regulatory Commission (ERC) on the standards of electricity service contracts 2015, electricity distributors cannot stop supplying electricity in the event that electricity consumers or electricity users who have someone under their care Or there are patients who need to use electricity to run medical equipment for medical treatment. Otherwise, it will be dangerous to life, body, or health. MEA or Metropolitan Electricity Authority Ready to respond to government policy To exempt from interruption of electricity supply in the case of electricity consumers or electricity users who have someone under their care Or there are patients who need to use electricity to run medical equipment for medical treatment. This policy has been implemented by MEA in accordance with the ERC's announcements continuously. By extending the total period of unpaid electricity bills to no more than 3 months, extending the period during which the electricity meter (meter) will be removed or the cord disconnected. Therefore, in order for electricity users or electricity users who have someone under their supervision or there are patients who need electricity to run medical equipment (such as a ventilator mucus suction machine, etc.) for medical treatment You can register to receive rights at the Metropolitan Electricity Authority in every district with the following steps: Bring documents showing evidence of the electricity use location to apply for rights, including: Evidence showing where electricity is used, such as electricity bill receipts Power purchase agreement or a copy of the house registration of the place where electricity is used Copy of identification card of the person requesting electricity or the patient (if any) Medical certificate from a hospital that is n ot more than 1 month old. In the case of authorizing others to act on your behalf Must have proof of identity of the power of attorney. and the authorized person completely MEA inspects electricity use locations In the case of those who have already received rights Must use electricity continuously for a long period of time Submit registration to maintain your right to be exempt from power interruptions within January of every year. Electricity users who register to receive their rights must pay their electricity bills as normal according to the number of units they use. MEA will cancel their rights in the following cases. Total electricity bills are overdue for more than 3 months. Report false information It was discovered that patients had abandoned using medical devices. But there was no cancellation notification with MEA. Detection of wrongdoing or violation of electricity use However, MEA will provide a warning letter in advance. along with warning electricity users to be careful of scammers pos ing as MEA employees, calling to warn about power cuts and allow electricity users to transfer money to pay electricity bills. MEA confirms that there is no service for MEA employees to call such electricity users. MEA recommends a correct way to pay electricity bills through the MEA Smart Life Application. Download the application for free via the App. Store and Play Store only or use the payment service via direct debit from a bank account. and automatic credit card deduction, Mobile Application service, Internet Banking service or payment agent websites, various ATMs If electricity users find a group of criminals pretending to deceive and cause them to lose their money. Please immediately notify the local police. Including being careful when receiving information from various communication channels which may present incorrect information. If you have any questions, you can contact for more information on various social channels, including Facebook: Metropolitan Electricity Authority, MEA Line: MEA Connect (@MEAthailand), a green shield symbol precedes the name of the official account, X: @mea_news, and the information service center. Electricity users of the Metropolitan Electricity Authority MEA Call Center 1130. -511-Thai News Agency Source: Thai News Agency